State Farm® Insurance Agent Rich Jones

"My husband and I have been with State Farm insurancr for over 30 years, here and in 1 other state. State Farm's customer service is top notch across the board! Today, we went into Rich Jones' office to renew our auto insurance policy. We have our home policy bundled through them too. We met with Sarah, the office manager. Her above and beyond service was first rate!! She made the process quick and easy, answered all our questions, and gave us all the time we needed. Whenever we've needed to file an auto claim, the process is straightforward, quick, they team up with mechanics, etc, and keep us in the loop at all times. They make the whole process as easy as a claim process can be. Peace of mind, that's what we've had these 30+ years with State Farm."

"Rich Jones State Farm agency earned my auto insurance business. My agent John Cochrane did his job. He was patient while I was making my decision. He also did a great job following up and answered all my concerns. The transaction from my old insurance co to State Farm was seamless. Payment options were easy to choose. Thanks."

"Sarah and Richard are sent right from heaven"

"Sarah was great. Took the time to find a way to save me a lot of money. Highly recommend Sarah for all your insurance needs."

"John was a delight to work with. He was knowledgeable of the insurance business and made the process very easy. Thanks John, your the best!!!"

"I want to give a shout out to Sarah Clifford at State Farm. She helped me tremendously today. I have been stressing over the price of car and home insurance lately and started shopping around which made me even more stressed. I originally was going to go through Allstate as they gave me a good quote but after having State Farm for homeowners insurance for 4 years now I decided to bundle with them again. I was literally about ready to pull the trigger with Allstate until the thought popped in my head to call State Farm. So I did! I couldn’t be anymore happier. Like seriously my anxiety has been through the roof lately so to say that my mind is at ease is a miracle. Sarah got me into an awesome rate for homeowners and after bundling my auto she saved me even MORE Money. Sarah helped me tremendously and literally put a smile on my face which is not easy to do when it comes to home or car insurance. I am very happy with my service and I am very happy to be officially back with State Farm for my Auto and Home insurance. If you want A+ professional service call Sarah Clifford, I guarantee you will be handled by exceptional service and will be left completely satisfied. Thank you so much Sarah!!!!!!"

"Sarah was extremely helpful in getting insurance for a property that proved to be challenging for many other carriers. The process only took about 10 minutes, and it was complete. Sarah was professional and quick to respond. I would highly recommend."

"Saved me over $100 a month; friendly and quick- highly recommend"

"Several weeks ago I contacted an insurance agent in Montpelier to buy homeowner insurance. I gave him all the information for the policy. After I heard nothing from him for over a week, I called to check on status. He did not remember me and had done nothing on my policy request. My local lawyer then recommended Sarah Clifford. I spoke with her and she provided a detailed proposal within a matter of hours. On top of that, she acted like she was happy to have my business. She could not have done a better job. If I could give her more than 5 stars, I would."

"Sarah helped us with insurance needs as we continue to navigate recovery after the July 23 flood. Always helpful and informative. Any questions were answered promptly always with a smile. If you need flood insurance, homeowners or auto Sarah will be there for you 100 per cent. Ed"

"Sarah Clifford was great to work with at State Farm. She jumped right in with answering my questions and discussing options, returned my emails promptly, and then reviewed the plans thoroughly with me in a sit-down meeting. Thank you Sarah!"

"John is very responsive and wonderful to work with!"

"I recently took out a policy with SF for my new rental property. John was more than helpful and very responsive and professional. I’m going to see about getting my car and rental insurance through them as well. Thanks John!"

"Great job Rich Jones. I searched for insurance for 5 months, and Rich worked with me to get where we needed to be with coverage, price, and integrity. Thank you very much."

"Rich and his team are thoughtful professionals. They got us coverage on our new Stowe home at rates that we would expect from lesser insurers."

"My experience with Rich Jones State Farm has been nothing short of awesome. John is the BEST, and has helped my husband and me through all sorts of confusing insurance situations - somehow John has solved every insurance mystery we had! He has been consistently helpful, friendly, and reassuring. In short, we are very happy customers!"

"Customer service with our State Farm agent, John Cochrane, has been excellent. Moving to VT from another state, John made the work of moving our policies forward to our new home while clearly explaining details and responding quickly to questions. During a very stressful time of moving cross country, we at least felt confident and relaxed that our insurance needs would be met. We are long term State Farm customers who have been used to 5star service back in Minnesota, and grateful to have that continue in Vermont."

"I was in need of home insurance for 2nd home in Vermont after Geico dropped my services there even though I bundle cars with them. I had reached to John Cochrane at this agency, and he couldn't have been more helpful, he was very responsive and quite honestly made it really simple to work with him, highly recommended."

"I had the pleasure of working with John Cochrane purchasing home owners insurance. He was very helpful and answered all my questions. I highly recommend him if you’re looking for insurance. He’s personable and knowledgeable."

"They are very good at what they do,and they care about you. They will help you no matter how,phone,Mail etc. I am so glad that I found them and talked"

"Sarah Clifford goes the extra mile for her customer's whether it’s staying later to make sure a binder is sent or spending the time making sure her customer's know what coverage they have and what all those big words mean. If you are looking for a local agent that makes you feel like family you can’t go wrong with Sarah."

"I was able to find a policy for a much lower price, but with the same coverage. They were very easy to work with and I am happy to have them helping me out with my home insurance!"

"I have been very satisfied with the claims process for my vehicle. Sarah was professional and thorough in execution of my claim and seeing to it that the claim was processed quickly. I definitely recommend Sarah Clifford from State Farm to others for a hassle free experience."

"Sarah Clifford is the best. She’s always there when I need her and bonus great pricing."

"Very thorough prompt service."